FAQ


Q: When does the next Quarterly Shop open?

2021 Winter Quarterly Shop: January 8-21

2021 Spring Quarterly Shop: Early April 

2021 Summer Quarterly Shop: Early July

2021 Fall Quarterly Shop: Early October (holiday collection released)

 

Q: Can you send me a reminder when the Shop is going to open?

Absolutely! Just scroll to the bottom of this page and hop on our VIP email list. We'll send several reminders and make sure you're ready with an early bird discount code when it opens. 

    

Q: What if I forget to order a card and don't realize it until after the Shop closes?

A great way to prevent these "Shoot! I forgot!" moments is to use our One-Page Yearly Card Calendar to build a super thorough list ahead of time. Hop on our VIP email list to have one delivered to you now. 

We also recommend keeping one of our card sets on standby. They love to swoop in in a pinch! :)

  

Q: When will my order ship?

We aim to ship all orders within 3-5 business days. 

 

Q: Do you ship internationally?

Currently, we only ship orders within the United States. Our email list will be the first to know if this changes in the future!

 

Q: Can I cancel my order?

If we have not yet processed your order, we are happy to cancel it if needed. Once an order has been packaged and processed however, a cancellation will not be possible. Please contact us with your cancellation request as soon as possible at hello@cardsdontmatter.com.

 

Q: Do you offer any discounts?

We deliver the best discount code of the season to our email list before each Quarterly Shop. (Sign up to receive them via the opt at the bottom of the page.)

All orders of $50+ ship free.

 

Q: Who builds your Oasis Boxes?

Our beautiful Oasis Boxes are hand-built just for us in Pittsburgh, PA by our great friends at Keird. We love their attention to detail and simple clean design style and each carefully crafted box is a reflection of the pride they take in making sure every element- from the individually fitted maple, cherry, and walnut lids to the carefully iron branded logo- is just right. 

 

Q: What are your sustainability practices?

Learn all about it on our Sustainability page!