FAQ


Q: When does the next Quarterly Shop open? I'm so excited!

2021 Fall Shop: Early October (holiday collection released)

2022 Winter Shop: Early January

2022 Spring Shop: Early April

2022 Summer Shop: Early July

 

Q: Can you send me a reminder when the Shop is going to open?

Absolutely! Just scroll to the bottom of this page and hop on our VIP email list. We'll send several reminders ahead of time. (And make sure you're ready with a discount code when it's time to order!)

    

Q: What if I forget to order a card and don't realize it until after the Shop closes?

A great way to prevent these "Shoot! I forgot!" moments is to use our One-Page Yearly Card Calendar to build a thorough list ahead of time. Click here to download the FREE calendar!

We also recommend keeping one of our card sets on standby. They love to swoop in in a pinch. :)

  

Q: When will my order ship?

We aim to ship all orders within 5-7 business days, but often have your items on their way to you much sooner. 

 

Q: Do you ship internationally?

Currently, we only ship orders within the United States.

 

Q: Can I cancel my order?

Yep! But let us know ASAP. If we have not yet processed your order, we are happy to cancel it. Once an order has been packaged and processed however, a cancellation will not be possible. Please contact us with your cancellation request at hello@cardsdontmatter.com.

 

Q: Do you offer any discounts?

We deliver the best discount code of the season to our email list before each Quarterly Shop. (Sign up below to get on the list!)

Orders of $50+ always ship free.

 

Q: Who builds your Oasis Boxes?

Our Oasis Boxes are built just for us in Pittsburgh, PA by our great friends at Keird. These beautiful, minimalist card organization boxes are built in small batches with great care and attention to detail. We like to say that your Oasis Box is where your handwritten love goes to relax! These heirloom-quality organizers make the card-giving experience feel even more special. 

 

Q: What are your sustainability practices?

Learn all about it on our Sustainability page!